Privacy Policy | Terms of Use & Service
PRIVACY POLICY DECLARATION AND CONSENT
By accepting this Privacy Policy, you authorize Quinta de Santana, Animação Turística, Lda., legal entity number 512048649, headquartered at Canada da Meca nº4 in Rabo de Peixe, to process your personal data contained in your registration form, of which you confirm to be the holder, as well as data relating to your commercial and contractual relationship and its respective management, under the terms of this Privacy Policy. Furthermore, you declare:
to be aware and fully informed that the processing of your personal data includes all operations carried out on the data transmitted by you, whether by automated means or not, for the purposes of:
improving the functioning and features of the Quinta de Santana, Animação Turística, Lda. website (including cases where your data will be aggregated and processed statistically, without being identifiable by any third parties to whom they are provided);
improving and personalizing the services provided to you;
contacting you via email, text message, or telephone to send information or updates about your transactions and requests, as well as information about new products or services;
interacting with you on social media platforms;
to accept and consent to the free use and reproduction, by Quinta de Santana, Animação Turística, Lda., of your publicly available content and/or content published on social media platforms in which you have explicitly and specifically referred to the hashtag #quintadesantana, our brands, products, or services;
to be aware that, under the terms of applicable legislation, you may oppose, limit, correct, or request the deletion regarding the processing of your data for one or more of the purposes described above, by sending a request to the following email: reservas@qsantana.com, as well as having the right to file a complaint with the competent authorities;
to provide this consent freely and voluntarily and to be 16 years of age or older.
PRIVACY POLICY
At Quinta de Santana, Animação Turística, Lda., we take your privacy seriously. We are committed to maximizing your experience with our website and social media platforms in a secure environment. It is our policy to treat your personal data with discretion and to protect it. This Privacy Policy explains how we collect, protect, use, and share information about you, online and offline, hoping to bring you increased confidence in Quinta de Santana and improve your experience with us. Please note that this Privacy Policy applies only to information collected by Quinta de Santana, Animação Turística, Lda. and does not extend to information you may have submitted on other sites or social platforms managed by other entities or organizations to which we may refer. This privacy policy covers only this website. Please read the following terms carefully.
Your Data
Quinta de Santana, Animação Turística, Lda. undertakes to process your personal data in accordance with European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR). This site does not collect personal information about you unless you provide it voluntarily. This means we will not know your name, email address, or any other personal information just because you browsed this site. We only collect your data when you fill out an online quote or contact form. You may be asked to enter your name, telephone contact, email address, and other relevant information. Note that by providing us with personal information about yourself under the terms described in this privacy policy, you are giving us your consent to use it for the purposes mentioned herein.
Use of Your Data
Any of the data you provide to us may be used in the following ways:
personalize your experience with us;
improve our website in the services and resources available;
improve our overall customer service;
contact you;
manage a contest, promotion, survey, or other feature.
Your data, whether public or private, will not be sold, exchanged, transferred, or given to any other company outside of Quinta de Santana, Animação Turística, Lda., for any reason, without your consent. We may use and provide aggregated and statistical information to third parties to monitor the use of our website, for the purpose of helping us develop it and our services. The data used shall not include information that can be used to identify any individual. The contact details provided by you may be used to send information and updates related to your requests, in addition to receiving occasional updates from Quinta de Santana and information about related products or services. We may contact you by email or telephone to ask for your comments on our products and services. Note: If, at any time, you wish to unsubscribe from future emails, we include detailed unsubscribe instructions at the bottom of each email. Quinta de Santana stores user data on its servers located in Portugal and Spain. These servers are protected and maintained according to the highest security standards and in compliance with applicable privacy laws.
Protection of Your Information
We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you have transmitted. HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF ELECTRONIC TRANSMISSION OR STORAGE IS 100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE RESPONSIBLE FOR ANY CLAIMS, LOSSES, AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISKS, OR ANY OTHER BREACH OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.
Cookies
A cookie is a small text file that, while not collecting personal information that identifies the user, stores general information about your navigation on your access device (mobile phone, computer, etc.) allowing for faster and more efficient subsequent use. A cookie, by itself, does not personally identify any user/visitor. We may use technologies such as “cookies” to record session information, collect visits, and access details of our web pages that allow us to continue improving our services and provide better and more useful features to users/visitors of our site. Cookies are recommended and have specific functions to allow better and more personalized navigation. The existence of cookies does not impair the functioning of your device and its operating system. In addition to the information stored in the cookie, information is also stored in the “local storage” area of your browser for the same purpose as cookies. Cookies can be of various types: those that identify the user and improve the functioning of services on sites; those that improve site performance by analyzing how users use it; those that allow the user more individualized navigation; and those that collect user information about internet browsing habits so that the advertising viewed corresponds to their needs and interests. The main purpose of our cookies is to improve your browsing experience because, among other purposes, it helps us remember your preferences. This information also allows us to improve our website (for example, by facilitating statistical analysis of its use). Given these purposes, your sensitive personal identification information is not stored through cookies. The information in our cookies is only used by us, except for those relating to Google Analytics (managed by Google). All browsers allow the user to accept, refuse, or delete cookies, namely by selecting the appropriate settings in the respective browser. Therefore, the user can, at any time, partially or totally deactivate the cookies used on our site. If you choose to disable cookies, you may not be able to access certain sections of our website, your navigation will become less efficient, and you may no longer benefit from some of the features or services. Note: this list may be updated depending on new services and features of our website with the introduction of new cookies.
How You Should Ensure Your Safety
For your privacy, we advise you not to include personal data, namely sensitive or confidential data, in the emails you send us. Please do not send us credit card numbers or any sensitive personal information via email. We do not knowingly collect personal information from minors. As a parent or legal guardian, do not allow your children to submit personal information without your permission. WE ARE NOT RESPONSIBLE FOR IDENTIFICATION DATA OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A COMMENT AREA OR ANY OTHER ACCESSIBLE PUBLIC AREA THAT WE ADMINISTER OR MANAGE.
Disclosure of Information to Third Parties
We do not sell, trade, or transfer your personally identifiable data to third parties. This does not include trusted third parties who help us manage our website, mobile applications, conduct our business, or provide services to our customers, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
Please note that although you are on a website operated by us, you may also be directed to links to third-party websites. Occasionally, at our discretion, we may include or offer third-party services on our platforms. These third-party sites have separate and independent privacy policies. These policies are not managed or controlled by us, so Quinta de Santana, Animação Turística, Lda. assumes no responsibility for the content and activities of these websites. However, we seek to protect the integrity of our site and platforms and welcome your feedback about them. We also recommend that you carefully read the terms and conditions and privacy policies of these linked websites before submitting any information or personal data.
Your Consent
By using our website and platforms, you agree to our Privacy Policy.
Data Retention Period
We inform you that the personal data you provide will be kept until you request its removal.
Copyright
The videos, sounds, images, and all information on this website may not be copied, distributed, modified, or placed on digital platforms without prior authorization from Quinta de Santana, Animação Turística, Lda.
Your Rights
Since we want to ensure that you are aware of your rights under applicable law, we want to inform you that:
Your personal data belongs to you. As such, you have the right to access, rectify, limit, delete, and oppose its processing, as well as to obtain it from Quinta de Santana, Animação Turística, Lda.
We will make every effort to keep your personal data up to date and protected according to the best industry standards.
You have the right to file a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). More information about the CNPD can be obtained through the website cnpd.pt.
To exercise your rights of access, rectification, deletion, blocking, or opposition to the processing of personal data you provide, under the terms of Law No. 67/98 of 26 October, you should send a request for this purpose to the following email address: reservas@qsantana.com
Applicable Law
These Terms of Use and Service are governed by and prepared in accordance with current legislation. Any conflict or divergence of interpretation thereof shall be submitted to the competent Court.
Changes to our Privacy Policy
We reserve the right to update, change, or delete this Privacy Policy or any of the terms present here without any further consent. We will give notice of any changes to it on our website as well as through communication to the indicated contact means. Continued use of our website, applications, services, and features offered after such communication will constitute your agreement to such changes. The current version was published on 08/05/2026.
Contact Us
In case of doubt about this Privacy Policy or if you wish to exercise any of your rights mentioned above, please contact us via:
Telephone: +351 296 491 241
Email: reservas@qsantana.com
